Last updated: March 2026
Janki Papad ships to all cities and towns across India. We are committed to bringing authentic Gujarati snacks to your doorstep, no matter where you are in the country. We currently do not ship internationally.
All orders are processed within 1-2 business days. We prepare your snacks fresh and pack them with care to ensure maximum freshness upon delivery. Orders are typically dispatched by the next business day after payment confirmation.
Delivery times vary based on your location:
These timelines are estimates and may vary depending on local holidays, weather conditions, and courier partner availability. Peak seasons (festivals, holidays) may result in longer delivery times.
Shipping costs are calculated based on order weight:
Example: An order weighing 2.5kg would cost ₹120 (₹40 base + ₹40 for 1kg + ₹40 for the additional 0.5kg). Check your cart for exact shipping charges before checkout.
Your order is packed in food-grade airtight pouches to preserve the crunch and freshness of our snacks. Each package is sealed carefully to protect against moisture and ensure the product reaches you in perfect condition. We use eco-friendly packaging materials wherever possible.
Order tracking is not yet available. For updates on your order status and delivery information, please contact us directly:
Our team will be happy to provide you with real-time updates on your order. We typically respond within a few hours during business hours.
Ensure that your delivery address is complete and accurate. Please include:
We are not responsible for delivery delays or failure to deliver if the address provided is incomplete or incorrect.
In the rare event that your package arrives damaged or with missing items, please contact us immediately with:
We will investigate and provide a replacement or refund within 3-5 business days of receiving your report. Please report issues within 48 hours of receiving your order.
If a package is undelivered due to an incorrect address or the recipient refusing delivery, it will be returned to us. You will be contacted to arrange redelivery or process a refund. Redelivery charges may apply if the address was provided incorrectly by the customer.
We currently accept online payments only through Razorpay. Cash on Delivery is not available. Please ensure payment is made before your order is dispatched.
For any shipping-related queries, please contact us:
By placing an order with Janki Papad, you agree to this Shipping Policy. We reserve the right to update this policy at any time.